01865 249444

1. Contractual Terms and Conditions

1.1 The completed account application form, sent to Oxford White Cars is an offer by the person or company first named (the ‘Customer’) on the front side of the application form, (the ‘Account Application Form’) to enter into a contract with Oxford White Cars for the provision of its services on an account basis.

1.2 A contract shall only be concluded on the terms and conditions contained on the front and back of this form. The contract shall be personal to both parties and non-assignable under any circumstances.

1.3 The Customer shall notify Oxford White Cars of any change in the particulars shown on the Account Application Form.

1.4 The account has a maximum credit limit of £1000 pcm.

2. Bookings

2.1 No bookings will be accepted by Oxford White Cars unless the authorisation codes are quoted. Oxford White Cars is entitled to assume that any person who correctly quotes the User/Account codes has authority to make the booking on behalf of the Customer. The Customer is solely responsible for safeguarding the confidentiality of such information and shall be liable for the cost of all bookings made by any such person whether or not in fact authorised by it.

2.2 All accepted bookings are confirmed at the time of the booking. The Customer is liable for all charges incurred from the time when the vehicle is assigned to the booking until completion of the assignment or prior cancellation. In the event of cancellation by the Customer or passenger(s), the Customer is also liable for the cancellation charge unless at least 2 hour’s notice is given. The liability of Oxford White Cars, in the event of cancellation by it, is set out below at 3.5.

3. Extent of Oxford White Cars Liability

3.1 Any quoted pick-up or journey times are best estimates only and whilst it uses all reasonable efforts to transport passenger(s) to their destinations in the shortest possible time, Oxford White Cars shall have no liability if a pick-up or journey time exceeds any estimate given or otherwise exceeds the Customer’s or the passenger(s)’ expectations for whatever reason nor shall Oxford White Cars have any other liability to the Customer or the passenger(s) in connection with the time at which the passenger(s) reach or fail to reach the destination.

3.2 Oxford White Cars shall have no liability for any damage, loss, costs claims or expenses (whether foreseeable or not) incurred or suffered by the Customer or the passenger(s) (other than in the event of death or personal injury) by virtue of eventualities or occurrences, acts or omissions including on the part of the driver outside of the reasonable control of Oxford White Cars.

3.3 It shall be for the Customer and/or the passenger(s) to ensure that valuable, unusual or any other items are covered by appropriate insurance. Oxford White Cars cannot entertain any claim for loss of, or damage to, any such items.

3.4 Should the passenger soil the taxi in any way, the passenger will be liable for the damage. Oxford White Cars reserves the right to impose a soiling charge which could amount up to an additional £50. We will subsequently add this charge to the account.

3.5 If Oxford White Cars cancels a booking it shall have no liability to the Customer or intended passenger(s) if it has used reasonable endeavours to fulfil the booking and to notify the Customer of the cancellation.

3.6 Any claim or complaint shall be notified by the Customer to Oxford White Cars within 5 working days of the date of the relevant booking or, if later, the first date on which the Customer became aware of (or should have become aware of) the matter.

4. Payment

4.1 Invoices are issued on the 1st of each month (unless the 1st falls on a weekend or bank holiday in which case it will invoice the Customer on the preceding working day) to the address and relevant person indicated on the Account Application Form. Each invoice only covers bookings up to the date stated on it.

4.2 Settlement in full is due 30 days from the invoice date.

4.3 The Customer shall pay to Oxford White Cars any reasonable expenses (including those charged by any debt collection agency) together with all legal and court costs incurred in the collection of any overdue payment and the minimum charge in this respect shall be £10.

4.4 Pre-authorised payment can be set up by direct debit using the direct debit mandate provided with this Account Application.

4.5 Queries must be notified in writing to Oxford White Cars within 10 days of receipt of the invoice after which date the Customer shall not be entitled to dispute the amount shown save for manifest or gross error.

5. Termination of Account

5.1 The account is terminable by either party in writing on seven days’ notice at any time without any reason being given and may also with immediate effect be terminated by Oxford White Cars without notice at any time if any amount is due and unpaid by the Customer.

5.2 Upon termination of the account for whatever reasons all sums payable to or chargeable by Oxford White Cars, or otherwise appearing on the Customer’s account, shall become immediately due and payable in full if not already due and payable.

6. Alteration to these Terms & Conditions

6.1 Oxford White Cars reserves the right to alter or vary these terms and conditions in any respect at its absolute discretion upon notifying the Customer of the relevant alterations and of the date upon which such alterations take effect.

7. General

7.1 Any notice to be served on either party shall be in writing sent by pre-paid post or email to the last known address of the addressee. It is the duty of each party to notify the other of the appropriate address. Any notice shall be deemed to have been received by the addressee within 48 hours of posting or 24 hours if sent by email.

7.2 This agreement constitutes the entire agreement between the parties relating to the subject matter of this agreement and supersedes all prior communications, drafts, agreements, representations (other than those made fraudulently), warranties, stipulations and undertakings of whatsoever nature, whether oral or written between the parties.

7.3 No variation of this agreement shall be valid unless in writing and signed by or on behalf of both parties.

7.4 The invalidity or unenforceability of any term of, or any right arising pursuant to, this Agreement shall not in any way affect the remaining terms or rights.

7.5 The Client agrees that Oxford White Cars may use information provided by the Client in order to conduct appropriate anti-fraud checks. Any information that the Client provides may be disclosed to a credit reference or fraud prevention agency, which may keep a record of such information.

8. Applicable Law

8.1 These Terms and Conditions, and any non-contractual obligations arising out of them, are governed and construed in accordance with the law of England and Wales and any proceedings resulting out of these Terms and Conditions, and any non-contractual obligations arising out of them, shall be held in the Courts of England & Wales.

9. Third Party Transaction Rights

9.1 Rights under these Terms and Conditions only accrue to a person party to this agreement. Accordingly a person who is not a party to this agreement shall have no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement, but this does not affect any right or remedy of a third party which exists or is available apart from that Act.